Coronavirus: See Tickets launches contactless technology to boost audience safety

See Tickets has launched contactless technology that will allow audiences to access shows without interacting directly with staff.

The “contactless access control” system means audiences will be able to scan tickets using standalone scanning points, which the company said “requires no contact from staff or customers and triggers instant and clear results”.

Currently audiences would need to have tickets scanned by a member of staff, but the new system promises the “safest possible way to manage entry”.

Event staff can view these results of a ticket scan “from a safe distance”, meaning “secure event entry remains uncompromised” the company said.

Rob Wilmshurst, global chief executive at See Tickets, said: “Like our clients, See is adapting to the challenges in the market and looking at safe ways to operate going forward. We’re already well equipped to build features such as time-slot entry to limit event capacity and our ‘zero-contact’ access control solution will complement this.”

The company currently works with organisations including the Society of London Theatre.

It said smaller venues and promoters will also be able to benefit from the new technology, using an upgrade to the See Tickets Access Control App, which will increase the range from which a device can scan tickets when used with a stand.